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Shipping

🚚 Delivery & Buyer Protection

At Cleveden Cars, we know that buying a vehicle without seeing it first can feel like a big step. That’s why we’ve built a delivery and buyer protection process designed to give you complete peace of mind.

🌍 Nationwide Delivery

We proudly deliver vehicles anywhere across the UK. No matter where you’re based, your new car can be brought right to your door.

💷 Affordable Rates

Competitive delivery from just £0.60 per mile — calculated simply from our location to yours.

⚡ Quick Dispatch

Most vehicles are collected and dispatched within 24–48 hours once paperwork and payment are finalised.

🚛 Trusted Carriers

We only use licensed, insured transporters who specialise in car transportation.

📱 Real-Time Updates

You’ll receive the driver’s direct contact details and regular updates. The driver will also call you about 2 hours before arrival to confirm delivery.

🛡 Damage-Free Guarantee

Your vehicle is fully insured during transport, so you’re covered against damage or loss.

📅 Flexible Scheduling

Need weekend delivery? We’ll do our best to accommodate your schedule at no extra charge.

✅ 30-Day Money-Back Guarantee

We want you to feel 100% safe when buying a car unseen. That’s why every vehicle comes with our 30-day money-back guarantee:

If you’re not satisfied for any reason, return the car within 30 days of delivery for a full refund of the purchase price.
Mileage allowance: up to 1,000 miles during the 30 days (extra miles charged at £0.45 per mile).
The car must be returned in the same condition it was delivered (normal wear and tear accepted).
Delivery charges are not refundable.
Refunds are processed within 5 working days after the car is returned and inspected.

This guarantee removes the risk and makes buying a car unseen safe and simple.

❓ Frequently Asked Questions

1. How soon will my vehicle be shipped after purchase?
Once your contract is signed and payment is cleared, we usually arrange collection and dispatch within 24–48 hours.

2. How is delivery cost calculated?
We offer flat-rate delivery at £0.60 per mile, from our location to your address.

3. How long will delivery take?
On average, transporters cover 200 miles per day, depending on traffic and scheduling. We’ll confirm your estimated arrival date once your vehicle is on the way.

4. Will I get tracking or updates?
Yes. You’ll receive the driver’s name and phone number once your car is dispatched. The driver will also contact you a few hours before arrival.

5. Is my vehicle insured during transport?
Absolutely. Every vehicle is fully insured against damage or loss during delivery.

6. Can I request weekend delivery?
Yes, depending on driver availability, we can arrange weekend delivery at no extra charge.

7. What if something happens during transport?
We’ll work directly with the transporter and insurance provider to resolve the issue quickly and professionally.

8. Can I use my own delivery company?
Yes. If you’d like to arrange your own transport, we’re happy to coordinate with your chosen carrier.